Payment Policy

💳 Payment Policy – Maya ra Masala

At Maya ra Masala, we aim to make your shopping experience secure, simple, and convenient. This Payment Policy explains the methods, security measures, and procedures for completing payments on our website.

🛒 1. Payment Methods

We accept the following payment options:

• 💳 Online Payment: Secure credit/debit card and digital wallet transactions through trusted payment gateways.

• 💵 Cash on Delivery (COD): Available for orders within Nepal, payable at the time of delivery.

🔐 2. Security of Payments

• All online transactions are encrypted and processed via secure payment gateways.

• Maya ra Masala does not store sensitive payment information such as card numbers or CVV codes.

• Your personal and financial information is handled with the highest level of security.

💰 3. Payment Confirmation

• Once payment is completed, you will receive an order confirmation email.

• Orders will only be processed and shipped after successful payment verification.

• For COD orders, the payment is collected at the time of delivery, and an official receipt will be provided.

⚠️ 4. Failed or Disputed Payments

• In case of failed online payments, you may retry the transaction or contact our support team for assistance.

• For any payment disputes, please reach out to us immediately so we can resolve the issue promptly.

🔄 5. Refunds

• Refunds are processed according to our Return & Replacement Policy.

• Payments will be refunded to the original payment method within 3–7 business days, depending on your bank or payment provider.

🧾 6. Customer Support

For any questions, issues, or assistance regarding payments, please contact us:

📩 Email: info@mayaramasala.com
📞 Phone: +977-9808357188
🏬 Address: Lalitpur-15, Satdobato, Lalitpur, Nepal