Privacy Policy

🔒 Privacy Policy – Maya ra Masala

At Maya ra Masala, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase with us. By using our services, you agree to the terms outlined below.

📑 1. Information We Collect

When you use our website, we may collect the following types of information:

• 👤 Personal Information: Name, email address, phone number, billing/shipping address, and payment details provided during checkout.

• 🗂️ Account Information: Details you provide when creating an account with us.

• 🛒 Order Details: Products purchased, order history, and transaction records.

• 💻 Technical Information: IP address, browser type, device information, and cookies for a better browsing experience.

⚙️ 2. How We Use Your Information

We use your personal data to:

• 📦 Process and deliver your orders accurately.

• 📢 Communicate order updates, promotions, and important notifications.

• 🌐 Improve our website, services, and customer experience.

• 💳 Ensure secure payments and prevent fraudulent activities.

• ⚖️ Comply with legal and regulatory requirements.

🤝 3. Data Sharing & Disclosure

Your privacy is important to us. We do not sell, rent, or trade your personal information to third parties. However, we may share your details with:

• 🚚 Trusted Service Providers: Courier companies, payment gateways, and IT support partners who help us deliver our services.

• 🛡️ Legal Authorities: If required by law or to protect our rights, safety, or property.

🔐 4. Data Security

We implement strict security measures to protect your data against unauthorized access, misuse, or disclosure. All payment transactions are encrypted, and sensitive information is stored securely.

🍪 5. Cookies & Tracking

Our website uses cookies to enhance your shopping experience. Cookies help us:

• ⚙️ Remember your preferences.

• 📊 Analyze website traffic and performance.

• 🎯 Offer personalized recommendations.

You may disable cookies in your browser settings, but this may affect some website features.

🧾 6. Your Rights

As a valued customer, you have the right to:

• 🔎 Access the personal information we hold about you.

• ✏️ Request correction or deletion of your data.

• 📭 Opt out of marketing emails at any time.

• 📞 Contact us for any privacy-related concerns.

🔄 7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on our website with the updated date.

📬 8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please reach out to us:

📩 Email: info@mayaramasala.com
📞 Phone: +977-9808357188
🏬 Address: Lalitpur-15, Satdobato, Lalitpur,Nepal